Covered by our limited warranty? Here's how to start a claim.
Start a warranty claim
Essential Open Earbuds
- Try the fixes first. Work through the troubleshooting article for your problem. We'll ask what you tried.
- Find your order number.
- Start your claim. The steps depend on where you bought it. See How to file a warranty claim.
- Tell us which product, what's wrong, and what you've already tried. For earbuds, say what happened when you swapped sides.