Returns & Warranty

Start a warranty claim

Covered by our limited warranty? Here's how to start a claim.

Bone Conduction Headphones

  1. Try the fixes first. Work through the troubleshooting article for your problem. We'll ask what you tried.
  2. Find your order number.
  3. Start your claim. The steps depend on where you bought it. See How to file a warranty claim.
  4. Tell us which product, what's wrong, and what you've already tried.
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