Troubleshooting

Sweat, rain and water

What your Raycon can handle, and what to do if it gets wet.

Essential Headphones

Not water resistant. Keep them away from rain, and wipe off sweat after you wear them.

  1. Dry them before charging. Wipe off sweat with a soft dry cloth.
  2. Dry the USB-C port. If it's wet, let everything air-dry at room temperature first.
  3. Never charge wet. It can damage the battery.
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