Battery & Charging

Put your earbuds back in the case

Most "won't charge" problems are an earbud that isn't quite seated. Here's how to get it right.

Everyday Earbuds

  1. Press each earbud into its slot until it sits flush.
  2. Close the lid.
  3. Open it again. The case lights show the battery level for 5 seconds, then turn off.

An earbud sitting slightly high won't charge. It drains instead.

Everything for Everyday Earbuds →