Troubleshooting

It won't turn on

Usually it's just flat. Here's how to check.

Essential Headphones

  1. Hold Power for 1.5 seconds.
  2. Charge first. A fully drained battery looks dead, but the red charging light still comes on when plugged in. Give it a full charge.
  3. Try again.

Still nothing after a full charge? Contact us.

Everything for Essential Headphones →