Troubleshooting

It won't charge

Work through these in order. Most people are charging again by step 4.

Everyday Bone Conduction Headphones (Gen 2)

  1. Open the flap on the bottom of the button module and check the port is dry and clear.
  2. Plug the USB-C cable in firmly.
  3. Try a different cable or wall adapter. Check the cable for damage.
  4. Look for the light. Solid red means it's charging.

Still not charging? Contact us.

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