Troubleshooting

It doesn't show up in my Bluetooth list

If your phone can't find your Raycon, work through these.

Everyday Bone Conduction Headphones (Gen 2)

  1. Charge them. A flat battery won't show up.
  2. Put them in pairing mode. See Pair your Raycon with your phone for what the lights do.
  3. Check nearby devices. They may have connected to a laptop or tablet. Turn Bluetooth off on that device.
  4. Turn Bluetooth off and on on your phone.
  5. Forget them everywhere. Remove Raycon Everyday Bone Conduction from every device you've paired them to, then try again.
  6. Reset them. See Reset your Raycon.

Still not showing up? Contact us.

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