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Open Audio · O55 · RBO755

Everyday Clip Earbuds

Lightweight clip-on earbuds that sit on the outside of your ear, so you hear your music and the world around you.

User Manual
Playtime per charge
8 hrsat 50% volume
Capsule battery life
20 hrsextra in the capsule
Earbud charging time
1.5 hrsfull charge
Water resistance
IPX5
Bluetooth
6.0up to 10 m / 33 ft
Multipoint
2 devicesconnected at once

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Common fixes

The problems people run into most, and how to sort them out.

They pinch, hurt or won't stay on

Usually the clip is sitting in the wrong spot or at the wrong angle. Moving it so the speaker rests against the ridge inside your ear fixes most of it.

  1. Check the button. The control button should face down when you're wearing them. If it's facing up, the earbud is on the wrong ear or upside down.
  2. Place the round speaker against the ridge just inside the opening of your ear, with the flat battery part sitting behind your ear.
  3. Adjust the angle. Most people are comfortable somewhere between straight up and down and a slight forward tilt (0 to 30 degrees).
  4. Check the pressure. The clip should hold gently. If it pinches, slide it slightly higher or lower on your ear until the pressure spreads out rather than sitting on one spot.
  5. Move your head around. They should stay put without pressing anywhere.
Wear earrings? The clip can press an earring into your ear. Position the clip above the earring, or take the earring out while you wear them.
If it still hurts after a few minutes, or your skin gets red or irritated, take them off. Clip earbuds don't suit every ear shape. Contact us and we'll help you with next steps.

More on: #fit · "More on fit & comfort"

Speaker against the ridge, battery behind your ear, button facing down.
Speaker against the ridge, battery behind your ear, button facing down.

Topics

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The problems people run into most, and how to sort them out.

Guides for your Everyday Clip Earbuds

Setup & Pairing

Change the sound profile (EQ)

Three built-in sound profiles: Balanced (the default), Bass for strong beats, and Pure for clarity.

Battery & Charging

Charge your Raycon

How to charge, what the lights tell you, and how long it takes.

Fit & Comfort

Clean your Raycon

Clean them regularly. Wax and sweat cause most sound and fit problems.

Setup & Pairing

Connect to two devices at once

Every Raycon supports Multipoint. The setup is almost the same everywhere — pick your product for the exact steps.

Setup & Pairing

Controls and gestures

Every tap, press and hold for your product.

Fit & Comfort

Get a secure fit

A good fit fixes more than comfort. It's also the biggest reason for weak bass and one quiet side.

Troubleshooting

It doesn't show up in my Bluetooth list

If your phone can't find your Raycon, work through these.

Troubleshooting

It keeps cutting out

Almost always distance, battery or a second device. Here's how to check each.

Troubleshooting

It won't charge

Work through these in order. Most people are charging again by step 4.

Troubleshooting

It won't turn on

Usually it's just flat. Here's how to check.

Troubleshooting

One side is dead, quiet or uneven

Most people are fixed in the first three steps.

Setup & Pairing

Pair your Raycon with your phone

The steps are a little different for each product. Pick yours and we'll show you exactly what to do.

Troubleshooting

People can't hear me on calls

Usually a blocked microphone or the call going to the wrong device.

Battery & Charging

Put your earbuds back in the case

Most "won't charge" problems are an earbud that isn't quite seated. Here's how to get it right.

Setup & Pairing

Reset your Raycon

A reset clears your Raycon's pairing memory and fixes most connection problems, including one side not playing.

Returns & Warranty

Start a warranty claim

Covered by our limited warranty? Here's how to start a claim.

Troubleshooting

Sweat, rain and water

What your Raycon can handle, and what to do if it gets wet.

Troubleshooting

The battery doesn't last

How long your Raycon should last, and how to tell if something's wrong.

Battery & Charging

What the lights mean

What each light on your case, earbuds or headphones is telling you.

Key facts

Clip-on fitSits on the outside of your ear, nothing inside it
Open-earHear your music and what's around you
Push-button controlsA real click, so you know it registered
8 hrsOf listening on one charge, with more in the capsule
IPX5Sweat and splash resistant
2 devices at onceSwitches between phone and tablet on its own
Bluetooth 6.0A steady connection to your phone

Still stuck?

Email us and we can help troubleshoot your Everyday Clip Earbuds.

Contact us