Battery & Charging

Put your earbuds back in the case

Most "won't charge" problems are an earbud that isn't quite seated. Here's how to get it right.

Pro Earbuds

  1. Press each earbud into its slot until it sits flush.
  2. The case light blinks green.
  3. Close the lid, then open it. A breathing amber light means they're charging.
Everything for Pro Earbuds →